Shipping policy

At cocoRi, we strive to provide a seamless shopping experience for our customers. Please read our shipping and return policy below:

Processing Time: Orders are typically processed within 2-3 business days.
Shipping Rates: Shipping costs are calculated at checkout based on your location.
Delivery Time: Estimated delivery times will vary based on your location and selected shipping method.

We want you to love your purchase! If for any reason you’re not satisfied, we accept returns within 30 days of receiving your order.

Eligibility: Items must be unused, in their original packaging, and with all tags attached.
Customer Responsibility: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return is delivered safely.
No Restocking Fee: We do not charge any restocking fees.
Refund Process: Once your return is received and inspected, we will issue a refund to your original payment method within 5–7 business days.

Exclusions: We do not have any "final sale" items.
Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 7 days for assistance.

If you have any questions or need help with your order, please contact us at info@cocori.uk

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